Customer Support Specialist - (Remote) at Tovala

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Become a Tovala Customer Support Hero!

Are you a customer service champion with a passion for helping people enjoy the goodness of eating better? Do you thrive in a fast-paced environment where every interaction brings new opportunities to delight customers? If so, the Customer Support Specialist role at Tovala might be your perfect fit!

Fueling a Love for Good Food at Home

Tovala is a leading innovator in smart kitchen appliances, offering a revolutionary oven that simplifies and personalizes the home cooking experience. As a Customer Support Specialist, you'll be a hero to our customers, ensuring they have a seamless and enjoyable journey with Tovala – from ordering their oven to mastering delicious Tovala meals.

Unleash Your Inner Customer Support Wizard

Master of Many Channels: Be a champion communicator, providing exceptional support to customers via phone calls, live chats, and emails.
Tovala Guru: Become an expert on Tovala products and processes, resolving customer inquiries and troubleshooting any technical issues with finesse.
Educate and Delight: Empower customers with their Tovala, educating them on features and functionalities, while infusing every interaction with a touch of surprise and delight.
Continuous Improvement Champion: Collaborate with the team to identify areas for improvement based on customer feedback, helping to shape the future of Tovala's customer experience.

Why Tovala is Your Dream Customer Support Gig

Remote Work with Choice: Enjoy the flexibility and convenience of working from anywhere, with the option to collaborate in-office when desired.
Shape the Future of Food: Be part of a passionate team transforming the way people cook and eat at home. See your work directly impact how customers experience the joy of delicious, convenient meals.
Competitive Compensation & Growth: Earn a competitive salary of $19 - $21 per hour, with the opportunity to grow your career within a fast-paced and innovative company.
Thriving Environment: If you love a challenge and a dynamic atmosphere, Tovala is the place for you. We value creativity, problem-solving skills, and a positive attitude.
Fun and Positive Culture: Join a team that celebrates good food, good people, and a commitment to providing exceptional customer service.

Ready to put your customer service magic to the test and join a company revolutionizing the home cooking experience? Apply now and become a Tovala Customer Support Hero!